Expert Panel: Getting CRM Right - Conversation Intelligence with Viva Sales

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Microsoft Viva Sales is a new conversation intelligence platform for sellers that brings together CRM, Microsoft 365, and Teams to provide with a real-time, AI-powered selling experiences.

In this new on-demand  CRM expert panel hosted by Dynamics MVP Rick McCutcheon we explore:

  • What is Microsoft Viva Sales
  • What is conversation intelligence and why is it important to sales organizations
  • Can conversation intelligence help you get CRM right?
  • What is the DialoguePrime framework from congruentX and how does it enhance Viva Sales?


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congruentX

congruentX is a different kind of consulting firm. We help companies to align their people and technologies using Data, AI, and a New Approach to consulting. We do this by focusing on: