Ignite 2021: Microsoft reveals at least six new Teams integration points coming to Dynamics 365 by New bi-directional integration points will touch nearly all D365 customer experience apps. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingSalesBusiness CentralHuman Resources (Talent) Ignite 2021
Microsoft updates Dynamics 365 education accelerator with tele-advising, progress tracking by Jason Gumpert The January 29 update includes student portal updates, an advisor dashboard, and more. Dynamics 365Customer EngagementMarketingSalesPower platformPower Apps PortalsPower BIDataverse (CDS)Power Apps Education
Microsoft Business Apps 2021 Release Wave 1: Dynamics 365 CE and Power Platform first look by Heidi Neuhauser Highlights from Sales, Marketing, and Customer Service apps, plus some Power Platform priorities Dynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platformPower BIPower AutomatePower Apps 2021 release wave 1
Microsoft Cloud for Healthcare, a new industry-focused solution, launches by MSDW Reporter Builds on standard Microsoft tech like Teams, Azure, Power Platform, and Dynamics 365 apps AzureDynamics 365Customer EngagementMarketingAICustomer InsightsCustomer VoicePower platformPower BIPower AutomateDataverse (CDS)Power Apps Healthcare
Dynamics 365 and Power Platform winners and finalists in Microsoft's 2020 Partner of the Year awards by MSDW Reporter Ahead of Inspire, Microsoft issues its Partner of the Year awards for 2020, including for business applications and industries. Dynamics 365Customer EngagementField ServiceMarketingBusiness CentralFinance and OperationsPower platformPower BIPower AutomatePower Apps
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results?
Advanced Email Sends Using Microsoft Dynamics 365/CRM Workflows published by ClickDimensions 2 ways you can configure Microsoft Dynamics and ClickDimensions to handle this
How-to Improve Sales Coaching and Dynamics 365 (CRM) ROI published by Alithya 12 metrics that will change how you look at sales management
How Services can Help Microsoft Dynamics 365 Marketers Yield Better Results published by ClickDimensions Moving from DIY (Do it Yourself) to DIFM (Do it For Me)
The Customer Journey in Travel and Hospitality published by PowerObjects, An HCL Technologies Company Digitising your business and your customer experience to drive profitability and brand equity
Aventics Implements Dynamics D365/CRM to Create a Common "Sales" Language Across the Business published by Alithya Able to integrate existing Microsoft technology and move to the cloud
Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM published by Alithya Lower cost to maintain Dynamics CRM than Salesforce.com
emfluence Marketing Platform The emfluence Marketing Platform is... Dynamics 365 Customer Engagement Marketing Sales Customer Insights
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
k-eCommerce for Microsoft Dynamics A k-eCommerce web store creates a complete and synchronized eCommerce environment that is connected to your ERP. The k-... Dynamics AX Dynamics GP Dynamics CRM Dynamics NAV Business Central
