Microsoft reveals new AI tools for ERP and CRM with Dynamics 365 Copilot by Jason Gumpert Copilot tools for various apps will add content creation, natural language queries, and predictive alerts AI AI and Machine Learning Business Central Content Management Customer Insights Customer Service Data Management Dynamics 365 Dynamics CRM Dynamics NAV Finance and Operations MSDW Audio Marketing Power Virtual Agents Sales & Marketing
9 Key Takeaways Microsoft Dynamics 365 Sales & Marketing Users Can Expect from the Productivity Tools Showcase by Anya Ciecierski Presenters offer a sneak preview of the information attendees can expect to take away from the event Business Process Mgmt Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Dynamics 365 Dynamics CRM MSDW Audio Marketing Marketing Automation Power platform Sales Sales & Marketing Training
From the Microsoft Dynamics 365 CE/CRM Blogs: Birthday reminders; Subscription lists: Email bounces; Omnichannel for Customer Service by MSDW Reporter A selection of the latest insights from the Dynamics 365 CE/CRM blogs Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics CRM MSDW Audio Marketing Marketing Automation Sales Sales & Marketing
12 Key Takeaways Dynamics 365 Customer Engagement Users Can Expect from the Productivity Tools Showcase by Anya Ciecierski A new event on November 2 features four vendors that have helped thousands of Dynamics customers Customer Engagement Customer Service Document Management Dynamics 365 Field Service MSDW Audio Marketing Marketing Automation Sales Sales & Marketing Subscription Management Unified Communication Web-based Mapping
From the Microsoft Dynamics 365 CE/CRM Blogs: Real-time marketing; Unified routing: Forgotten features; D365 Marketing release wave 2 by MSDW Reporter A selection of the latest insights from the Dynamics 365 CE/CRM blogs Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 MSDW Audio Marketing Marketing Automation Sales Sales & Marketing Sales & Ops Planning
The Marketing Survival Guide for 2023 published by ClickDimensions This guide gives an insight into the B2B marketing landscape for 2023 Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales & Marketing
Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider published by TrueDialog It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Marketing Power Pages (Power Apps Portals) Project Operations Project Service Automation Sales Sales & Marketing
22 Marketing Ideas for 2022 published by ClickDimensions We’ve curated the ‘best of the best’ of Marketing ideas with both strategy and tactics to deliver fast wins in 2022 Customer Engagement Demand Planning Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing
Benchmark Report: The State of Marketing in Microsoft Dynamics published by ClickDimensions Valuable insights on the State of Marketing in Microsoft Dynamics today Customer Engagement Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Power platform Sales Sales & Marketing
The Shift to Customer Experience in Retail published by Prodware Customer xxperience overtakes price and product AI Commerce Consumer Goods Contact Center Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Customer Voice Direct Store Delivery (DSD) Dynamics 365 E-Commerce Email Management Fashion Footwear Marketing Marketing Automation Marketing Insights Mixed Reality Mobile Applications Portals Power Pages (Power Apps Portals) Power Virtual Agents Power platform Product Visualize Retail Retail POS Web Storefront
Logan University Saves 20% on SMS Texting and Countless Hours using native Microsoft integration published by TrueDialog With a new CRM and a generation of students preferring text messages over emails, the institution recognized an opportunity to modernize its communications strategy Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Power Apps Sales Sales & Ops Planning
Aventics Implements Dynamics D365/CRM to Create a Common "Sales" Language Across the Business published by Alithya Able to integrate existing Microsoft technology and move to the cloud Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing
Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM published by Alithya Lower cost to maintain Dynamics CRM than Salesforce.com Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing
Approval Manager for Dynamics 365 ... Architecture Automotive Chemicals Communications Construction Customer Engagement Customer Service Design & Decorating Dynamics 365 Engineering Enterprise Asset Mgmt Expense Management Field Service Government HR Management Health & Wellness Hospitality Industrial Equipment Labor Management Manufacturing Marketing Medical Devices Planning & Scheduling Planning and Scheduling Professional Services Project Operations Project Service Automation Resource Dispatch & Scheduling Sales Software Staffing & Recruiting Telecommunications Windows Phone
emfluence Marketing Platform The emfluence Marketing Platform is... Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales Sales & Marketing
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM... Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Microsoft Azure Power Automate SaaS Sales Sales & Marketing
k-eCommerce for Microsoft Dynamics A k-eCommerce web store creates a complete and synchronized eCommerce environment that is connected to your ERP. The k-... Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV E-Commerce Marketing Microsoft Excel Retail SaaS Sales Sales & Marketing Web Storefront