Best of 2021: Microsoft Dynamics 365 expert insights by Jason Gumpert Across the product line, subject matter experts educated our readers on the latest features and emerging technology from the Microsoft cloud Accounting Azure Business Central Business Performance Mgmt Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dynamics 365 Finance and Operations Financial Management Manufacturing Manufacturing Marketing Power platform Professional Services Project Management Project Operations Sales Sales & Marketing Supply Chain Management Workflow Management
Quiq announces digital messaging integration with Microsoft Dynamics 365 by MSDW Reporter Adds pre-built integration of messaging channels with D365 Sales and Customer Service Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Sales Sales & Marketing
Finding the right fit: A Microsoft partner CEO shares his acquisition experience in the channel by Eamon McCarthy Earls How Andy Neal aimed to sell his Microsoft partner business on his own terms Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Portals Power Apps Portals Power platform Sales Sales & Marketing
Location Intelligence: Know the 'where' of your Dynamics 365 data by Sam Kumar Examining common use cases for location data in the context of marketing, sales, and service scenarios Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Field Service Marketing Power platform Sales Sales & Marketing Service Management Web-based Mapping
Finding a subscription and recurring billing app for Dynamics 365 CRM and your SaaS business by Sam Kumar Key features your subscription and recurring billing management app must have and how it should work in the context of Dynamics 365 CRM Customer Engagement Customer Service Dynamics 365 Field Service Project Operations Sales Subscription Management Subscription billing
How Emerging CX Technology Solutions Meet Evolving Customer Expectations published by Avtex, a TTEC Digital company Learn how you can leverage modern CX solutions to deliver high-quality, omnichannel experiences to your customers Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Healthcare Insurance Media & Entertainment Medical Devices Retail Sales
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results? Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Hospitality Travel & Leisure
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Sales Sales & Marketing
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM IT Service Management (ITSM) Microsoft Azure Microsoft Excel Microsoft Office Microsoft Office 365 Microsoft Visual Studio Power Apps Power Apps Portals Power Automate Power BI Power platform
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency Azure Customer Engagement Customer Service Dynamics 365 IT Service Management (ITSM)
Produce Distributor, D’Arrigo Brothers, Drives Improves Customer Relationships, Profitability, and Control published by Columbus Replaced manual processes and outdated software tools with a modern business management system that integrates Columbus Food. AI Agriculture Azure Business Central Consumer Goods Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Distribution Dynamics 365 Dynamics GP Finance and Operations Food & Beverage Freight Management Inventory Management Logistics Microsoft Azure Regulatory Compliance Risk Management Royalty Mgmt Warehouse Management Workflow Management Workforce Management
10 Capabilities to Look for in a Cloud Service Provider - Infographic Today's cloud market is inundated with eligible service providers but not all providers are created equal. What are... AI Azure Customer Engagement Customer Service Dynamics 365 Field Service Management Reporter Microsoft Azure
The criticality of Application Management Services (AMS) Every organization has critical business applications that support their business processes.... .NET Active Directory Aerospace & Defense Agriculture Architecture Associations Automotive Azure Boating Chemicals Commerce Construction Consumer Goods Customer Service Design & Decorating Design & Living Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Dynamics POS Education Electronics Energy Engineering Fabless Semiconductor Fashion Financial Services Food & Beverage Footwear Furniture Government Guides Health & Wellness Healthcare Hospitality Hosting Services Human Resources (Talent) Industrial Equipment Insurance Jewelry Layout Legal Life Sciences Lumber Manufacturing Marketing Media & Entertainment Medical Devices Metals Microsoft Azure Minerals Mixed Reality Not For Profit Oil Pharmaceuticals Power BI Power platform Printing Professional Services Property Management Real Estate Remote Assist Rental Research Retail Software Specialty Vehicles & Boats Sports Staffing & Recruiting Tax and Accounting Telecommunications Telemarketing Textile & Apparel Transportation Travel & Leisure Utilities Waste Management Windows & Doors
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
