Commvault expands SaaS data management with Metallic Backup for Microsoft Dynamics 365 by Jason Gumpert Backup and recovery SaaS offering will cover D365 Marketing, Sales, Customer Service, and Field Service applications Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketing
From the Microsoft Dynamics 365 Blogs: Field service inspections; Update Contacts; Connected customer service; Omnichannel by MSDW Reporter A selection of the latest insights from the Dynamics 365 CRM blogs Dynamics 365Customer EngagementCustomer ServiceField ServiceSalesPower platformPower Apps
Microsoft Dynamics Partner Roundup: Sales acceleration; Healthcare RPA; AR automation; SL overlay; Contact center by MSDW Reporter A selection of announcements from the Dynamics partner channel Dynamics 365Customer EngagementCustomer ServiceBusiness CentralDynamics SL Healthcare
Microsoft Dynamics Profile: New MVP learns to dance with Dynamics 365 CRM by Linda Rosencrance Microsoft MVP Oleksandr Olashyn shares his journey from dancing to CRM architect. Dynamics 365Customer EngagementCustomer ServiceSalesDynamics CRMPower platformPower Apps PortalsPower AutomatePower Apps
5 Things Dynamics Marketers Should Prioritize in 2021 by Margaret Wise Marketers whose organizations use Microsoft Dynamics 365 are now looking ahead to the challenges of today’s new business landscape. Dynamics 365Customer EngagementCustomer ServiceMarketingSalesDynamics CRM
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results?
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers
Bringing the Human Touch to Marketing Technology Service and Support published by ClickDimensions Human customer support and services are essential for a marketer’s success
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
