Validity launches GridBuddy Cloud for Dynamics 365 by MSDW Reporter Validity enters the Dynamics 365 sales and service market with its custom grid solution for better data visibility. Dynamics 365Customer EngagementCustomer ServiceSales
Ignite 2021: Microsoft reveals at least six new Teams integration points coming to Dynamics 365 by New bi-directional integration points will touch nearly all D365 customer experience apps. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingSalesBusiness CentralHuman Resources (Talent) Ignite 2021
Microsoft Business Apps 2021 Release Wave 1: Dynamics 365 CE and Power Platform first look by Heidi Neuhauser Highlights from Sales, Marketing, and Customer Service apps, plus some Power Platform priorities Dynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platformPower BIPower AutomatePower Apps 2021 release wave 1
The Contingent turns to Microsoft Dynamics 365 to modernize program delivery by Jason Gumpert Three years into its investment, the organization is running multiple programs on Dynamics 365, exploring Power Platform, and is planning more deployments soon. Dynamics 365Customer EngagementCustomer ServiceSalesPower platformPower Apps Portals GovernmentNot For Profit
Microsoft introduces Cloud for Retail, adds B2B e-commerce to expanding industry story by Jason Gumpert Retail cloud offering aims to consolidate broad range of software and services for industry needs. AzureDynamics 365Customer EngagementCustomer ServiceSalesFinance and OperationsCommercePower platformPower AutomatePower Apps
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results?
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers
Bringing the Human Touch to Marketing Technology Service and Support published by ClickDimensions Human customer support and services are essential for a marketer’s success
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365