Microsoft Dynamics 365 Customer Insights | MSDynamicsWorld.com

Customer Insights

DynamicsCon Preview: Understanding the potential of Dynamics 365 Customer Insights

by

Lisa

Crosbie

Customer Insights opens up a range of new opportunities in the Microsoft customer engagement technology stack

MSDW Podcast: Reviewing Ignite Fall 2021 with Asif Rehmani

by

Jason

Gumpert

Ignite 2021: Microsoft Customer Experience Platform aims to accelerate use of marketing and commerce data

by

Jason

Gumpert

Revealed around Ignite 2021, the new marketing offering for large enterprises collects existing apps and services with value-added capabilities

Microsoft Q1 2022 earnings remarks: 20 million Power Platform MAUs, Teams validation

by

Jason

Gumpert

Microsoft's Q1 2022: Earnings growth of 25%, revenue growth of 22%, and more updates

Customer journey orchestration in Dynamics 365 Marketing reaches GA

by

MSDW

Reporter

Journeys using Power Automate triggers could extend Marketing app to broader scenarios

More Customer Insights Articles

Upcoming Events

November 28, 2022

ESPC22
November 29, 2022

Expert Panel: Digital DealRooms - Driving Revenue with DealHub for Microsoft Dynamics 365 CE/CRM
November 30, 2022

Partner Event: How to Leverage P2P to Extend the Capabilities of D365 Commerce to Your Customers
December 1, 2022

Partner Event: Adding Expense Reporting and Timesheets for Project Management to Microsoft Dynamics Just Got Easier
December 1, 2022

Reduce Your Support Burden by Enabling Context Sensitive Support and Training in Dynamics 365 CRM
December 2, 2022

Getting CRM Right: What We’ve Learned from the Recent Microsoft Business Applications Show Season
December 6, 2022

Partner Event: Microsoft Cloud for Healthcare + D365 Commerce - Elevating the provider experience