Microsoft partner makes the case for developing new Dynamics 365 Business Central pros

June 16 2021

Microsoft recently stated that at least 15,000 customers are now running Dynamics 365 Business Central. While that figure is difficult to analyze, reports from partners of growing Business Central sales and optimistic forecasts for the next year provide supporting evidence of the (primarily) SaaS ERP's momentum.

With Business Central established as Microsoft's SMB ERP solution for the future the biggest execution challenge for partners could turn out to be staffing. Some consultants have transitioned from Dynamics GP or NAV to Business Central. But if, as partners report, most BC deals continue to be new adds rather than migrations and upgrades from Dynamics NAV or GP, then the marketplace will continue to face competing resource demands.

The increase in BC sales volume has already started to constrain some consulting teams, pushing out project start dates or, worse, potentially passing on opportunities. To fix the problem, partners need more trained staff to meet the demand. But the NAV and Business Central job market has long been considered constrained by a slow-growing talent pool.

Traditional hiring methods may still serve the needs of those filling roles for specialized talent, some partners are also moving to accelerate the onboarding by bringing in people with no starting experience.

UK-based Technology Management recently grew its consulting team by hiring eighteen new staff members with no previous NAV or Business Central (or accounting or ERP) experience. Chosen from 750 applicants, the hires represented a fifteen percent increase in staff size. In a letter to associates, founder and CEO (and MSDW contributor) James Crowter explained that the organization was operating at full capacity and needed more people:

About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

More about Jason Gumpert


james.crowter's picture

Within five weeks of starting 17 of the 18 have passed the MB-800, one was late taking it, three needed a retake. Several have already done chargeable work for clients, others closed cases etc so I'm getting more and more confident in the payback.

lvanvugt's picture

Opgona is happy to contribute to TecMan's ambitions by training their 5 new junior developers. Our long running relation in this is one we cherish very much.