How Dynamics CRM/CE Partners Benefit from ITSM Technology

published by
Prodware
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Dynamics 365
- Hosting Services
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Inventory Management
- KPIs
- Knowledge Management
- Microsoft Office 365
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Professional Services
- Robotic Process Automation (RPA)
- Service Management
- Software
- Time & Attendance
- User Adoption
- Workflow Management
- xRM
The app development opportunity on Microsoft's business applications platform continues to evolve in complex ways, says John Silvani.
Microsoft Dynamics 365 Portals: Adxstudio migration and the newest v8.4 features

published by
MSDynamicsWorld.com Features
- AP Automation
- Accounting
- Advanced Pricing
- Banking
- Bill Of Material Mgmt
- Billing
- Check Printing
- Collections Management
- Customer Engagement
- Distribution
- Dynamics 365
- Dynamics CRM
- Financial Management
- Inventory Management
- Invoice Processing
- Job cost
- Multi-Entity Management
- Multicurrency
- Payment Processing
- Purchasing
- Revenue recognition
- SaaS
- Subscription billing
- Time & Attendance
- xRM
The XrmToolbox for Microsoft Dynamics CRM - Part 2 (Recorded Webcast)

published by
MSDynamicsWorld.com Features
The Microsoft Dynamics CRM Superhero's Secret Utility: The XrmToolbox for CRM 2011/2013 (Recorded Webcast)

published by
MSDynamicsWorld.com Features
Microsoft Dynamics CRM 2013 Customization and the Platform Evolution (Recorded Webcast)

published by
MSDynamicsWorld.com Features
CRM Webcast Series Vendor Showcase - Fall 2013 (On Demand)

published by
MSDynamicsWorld.com Features
What Microsoft Dynamics CRM 2013 will mean for the Enterprise customer

published by
MSDynamicsWorld.com Features
CRM Webcast Series Vendor Showcase - Spring 2013

published by
MSDynamicsWorld.com Features